Welcome to The Unexplored!
We understand that travel plans can change unexpectedly, and we want to make sure our customers are aware of our cancellation policy. The following cancellation policy applies to all bookings made with “The Unexplored”. .
Cancellation by the customer:
If you need to cancel your booking, please notify us as soon as possible. The cancellation fees will vary depending on the type of booking, and the time frame in which the cancellation is made. The following cancellation fees will apply:
Cancellation by “The Unexplored” : We reserve the right to cancel any booking at any time, in that case we will provide a full refund to the customer.
Changes to Bookings: If you need to make changes to your booking, please contact us as soon as possible. We will do our best to accommodate your request, but please note that additional fees may apply.
Refunds: Refunds will be processed within 14 days of receiving the cancellation notification. Refunds will be issued to the original form of payment, and any applicable fees will be deducted from the refund amount.
We strongly recommend that all customers purchase travel insurance to protect against unexpected cancellations, illness, or other events that may impact your travel plans.
By booking with “The Unexplored”, you agree to our cancellation policy. If you have any questions, please do not hesitate to contact us.